U-GoTrip Privacy Policy

1.1 Information You Provide

When you create an account or use the App, we may collect:

• Name
• Email address
• Password (stored securely)
• Family details (number of adults/children, children's ages or birthdays if entered)
• Accessibility needs or preferences
• Saved locations or trip plans
• Feedback or survey responses

1.2 Information Collected Automatically

With your permission, the App may collect:

• Location Data: Precise or approximate device location, route location during trip planning
• Device Information: Device type, operating system, app version, device identifiers
• Usage Data: Screens visited, features used, interaction patterns, crash reports and performance data

1.3 Third-Party Data Sources

We may receive location or place data from third-party providers such as:

• Map services
• Places databases
• Business listings
• Review aggregators

We use collected data to:

• Provide personalized trip planning
• Suggest stops based on family characteristics and preferences
• Improve recommendations and user experience
• Maintain the security and integrity of the App
• Communicate important updates or support messages
• Monitor app performance and troubleshoot issues

We may share limited information with trusted service providers that help operate the App. Examples include:

We require service providers to use data only to support our services.

We may disclose information if required to:

• Comply with legal obligations
• Respond to lawful government requests
• Protect the rights, safety, or security of users
• Prevent fraud or misuse

Location services enable the App to:

• Show nearby restrooms, food stops, parks, and family attractions
• Recommend stops along your travel route
• Improve trip planning accuracy

Location permissions can be turned off at any time through device settings.

We use administrative, technical, and physical safeguards designed to protect personal information from unauthorized access or misuse.

However, no system can guarantee absolute security.

The App is intended for adult users planning trips for their families.

Parents may enter limited information about children such as:

• Ages
• Birthdays
• Accessibility needs

We do not knowingly collect personal data directly from children under 13.

Parents may request deletion of child-related data at any time.

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Delete personal information
• Restrict or object to processing
• Request data portability

Requests can be submitted by contacting: support@u-gotrip.com

We retain personal information only as long as necessary to:

• Provide App services
• Maintain user accounts
• Meet legal obligations

When accounts are deleted, personal data is deleted or anonymized unless retention is legally required.

If you access the App from outside the United States, your data may be transferred to and processed in the United States or other jurisdictions where our service providers operate.

We may update this Privacy Policy periodically.

Material changes may be communicated through:

• App notifications
• Email notices
• Updated effective date

Continued use of the App after updates indicates acceptance.

For privacy questions or requests:

• Email: support@u-gotrip.com
• Company: U-GoTrip LLC